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Rooban Raj Nadarajan

@roobanrajnadarajan

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Senior Delivery Manager driving SaaS pricing, cloud platforms, and engineering modernization.

Malaysia

Message

What I'm looking for

I’m looking for a leadership role where I can own SaaS/cloud engineering delivery—pricing or regulated platforms—driving modernization, resilient architectures, automation, and cross-regional teams to improve accuracy, reliability, and measurable business outcomes.

I’m a Senior Delivery Manager with 15+ years of experience leading engineering, modernization, and governance for FedEx’s global pricing platforms and integrations. I specialize in converting complex pricing structures into scalable, automated system logic, while driving pricing analytics and modelling to support margin optimization and competitive decision-making.

I also lead Netreveal Financial Crime product delivery—AML/KYC/CDD/Watchlist—managing technical operations, client support, enhancements, and releases across banking and insurance clients. From roadmap ownership and resilient architecture building to workflow automation and enterprise transformations, I focus on accuracy across integrations, reliable operations, and scalable cloud execution using Azure/AWS, automation tooling, and modern API/microservices approaches.

Experience

Work history, roles, and key accomplishments

Current

Senior Delivery Manager

Current

FedEx Malaysia

Apr 2022 - Present (4 years)

Led engineering modernization and governance of FedEx global pricing platforms, converting complex tariffs and rule logic into scalable automated systems using SOAP/REST APIs. Managed back-end integrations and load balancing to improve reliability and supported enterprise workflows across Azure/AWS.

Microservices REST APIs Azure AWS Load Balancing Kafka Jenkins Terraform

Regional Technical Manager

BAE Systems / SymphonyAI

Apr 2022 - Nov 2025 (3 years 7 months)

Led Netreveal Financial Crime product delivery (AML/KYC/CDD/Watchlist), including client support, enhancements, and releases for banking/insurance clients across APAC, UK, Europe, and ROW. Set up the KL-APAC delivery hub and managed delivery operations and services with 95+ headcount, driving AI integration and regulatory compliance transformation.

Financial Crime AI Integration Risk Management Product delivery client support Regulatory Compliance Workflow Automation Stakeholder Management

Solution Manager

DHL IT Services Malaysia

Jan 2018 - Apr 2022 (4 years 3 months)

Managed solution design changes and Azure PaaS infrastructure, gathering requirements and leading enhancements to improve scalability, automation, and cost control. Built and supported Azure DevOps pipelines and infrastructure-as-code (ARM templates), enabling 24x7 production support and operational efficiencies.

PaaS Azure DevOps Infrastructure as Code Azure Traffic Manager Application Insights Azure Active Directory RPA Production Support

Senior Software Engineer

Experian / Cheetah Digital

May 2015 - Dec 2017 (2 years 7 months)

Provided Level 3 application support across multiple regions, monitoring campaigns and automating vendor file load and data processing workflows. Debugged C/C#/ASP.NET applications and PL/SQL/MSSQL packages, performing deep troubleshooting and root-cause analysis to restore service quickly.

C#ASP.NET C C++Perl Shell Scripting Pl SQL MSSQL ServiceNow Release Management

Lead Software Engineer

Digi Telecommunications

Apr 2014 - Apr 2015 (1 year)

Led operational enhancements and upgrade planning for 24x7 contact-center and billing systems, implementing performance monitoring and supporting high-availability Voice/Data services. Managed technical teams and vendors for system delivery within SLAs, including change control (CAB/ECAB), audits, and month-end incentive calculations.

Billing Systems Performance Monitoring Vendor Management Change Control SLA Management CTOS CRIS Data

Technical Consultant

Tech Mahindra

Dec 2011 - Apr 2014 (2 years 4 months)

Developed Oracle Forms and Reports for the EBS suite (P2P), supporting requisitions, purchase orders, receipts, and invoice processing through concurrent programs. Troubleshot PL/SQL packages, generated SQL-based ad-hoc reports, and supported integrations across US, Canada, Germany, and Spain.

Oracle Forms Oracle Reports Pl SQL SQL ServiceNow Oracle Service Requests Data Validation System Integration

IT Engineer

TeHBoh Plantation Sdn Bhd

Dec 2008 - Dec 2009 (1 year)

Supported packaging and global integrations by reviewing technical specs, verifying purchase orders and receipts, and ensuring correct processing through scheduled concurrent programs. Produced ad-hoc reports using SQL queries (Excel formats) and processed daily operational runs in production and development environments.

Order Processing Receipts & Adjustments SQL Queries Production Scheduling Integration