Imraan Munas
@imraanmunas
Results-driven brand and relationship manager with 13 years across banking, retail, hospitality, and B2B/B2C sales.
Sri LankaWhat I'm looking for
I am a versatile brand and relationship manager with 13 years of cross-industry experience in banking, luxury retail, hospitality and BPO, and seven years focused on sales and portfolio management. I have managed high-value client portfolios, driven market penetration for niche international brands, executed brand events and campaigns, and delivered measurable growth across multi-location retail networks.
My strengths include client relationship management, market expansion, inventory and budget oversight, team coaching and operational process improvement. I combine hospitality poise with commercial rigor to build strategic partnerships, improve customer experience and deliver strong business outcomes.
Experience
Work history, roles, and key accomplishments
Brand Manager
Exclusive Lines (Pvt) Ltd
Apr 2024 - Present (1 year 11 months)
Manage and grow 23 international niche fragrance brands, driving market penetration, in-store experience across 20 retail locations, and executing brand events and product launches while reporting KPIs to senior management.
Manager - Sales
IIRM Lanka Insurance Brokers
Sep 2023 - Mar 2024 (6 months)
Oversaw new business operations for corporate insurance portfolios, developed sales strategies, conducted policy reviews to identify gaps, negotiated with insurers, and managed credit risk and client relationships.
Managed a high-net-worth portfolio valued at ~USD 30M, acquired new customers, provided financial advice, conducted due diligence and credit analysis, and ensured compliance and service recovery.
Concierge Supervisor
City Center Rotana
Jul 2015 - Feb 2018 (2 years 7 months)
Managed concierge team operations, scheduling and training, coordinated inter-departmental requests, maintained operational procedures and supported guest services using Opera.
Business Development Executive
Global Payments Asia Pacific
Jun 2013 - Jun 2015 (2 years)
Promoted card acceptance and gateway solutions to merchants, performed initial risk evaluations for onboarding, and managed merchant relationships during the first year.
Process Associate
RR Donnelley
Jan 2012 - May 2013 (1 year 4 months)
Served as back-office agent supporting UK customers via email, handled SAP crp/crm production tasks, query resolution and system maintenance.
Accounts Executive
Reed Lanka Pvt Ltd
Feb 2011 - Nov 2011 (9 months)
Assisted Head of Accounts with accounting duties for two sub-units, including debt collection, bank reconciliations, management reports and minor costing tasks.
Education
Degrees, certifications, and relevant coursework
APII/T University of Staffordshire - Master Management of Business Administration
Master of Business Administration, Business Administration
Enrolled in a Master of Business Administration program (presently pursuing).
CIMA - Chartered Institute of Management Accountants
CIMA Foundation & Operational Level, Management Accounting
Completed Foundation & Operational Level studies in management accounting.
GCE Cambridge O/Ls
GCE Ordinary Level, Secondary Education
Completed General Certificate of Education Ordinary Level (Cambridge O/Ls).
Availability
Location
Sri LankaAuthorized to work in
Social media
Job categories
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