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Gloria Jepleting

@gloriajepleting

I provide friendly remote customer support through chat, email, and online platforms.

Kenya
Message

What I'm looking for

I'm looking for a remote customer support or chat support role where I can help create positive customer experiences, communicate professionally, learn new customer-service systems and CRM tools, and contribute reliably to a remote team.

I respond to customer questions clearly and professionally through online platforms and messaging channels, helping resolve basic concerns and provide accurate information.

I'm comfortable working independently in remote environments, managing deadlines, learning new tools, and maintaining a patient, helpful approach across different customer needs.

I bring fluent English, Kiswahili, and Kalenjin communication, along with data entry, internet research, Microsoft Office, and Google Workspace skills.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Chuka University logoCU

Chuka University

Bachelor's Degree, Tourism Management

Pursued a Bachelor's Degree in Tourism Management at Chuka University, Kenya.

Tech stack

Software and tools used professionally

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