Imeryn Jean Hirose

Managed escalated customer issues, providing advanced problem resolution and de-escalation. Utilized strong interpersonal and critical thinking skills to achieve positive outcomes.

Served as a primary contact for customer inquiries, providing support and resolving issues. Applied critical thinking and decision-making to ensure effective customer solutions.

Supported customer service operations during seasonal demands, addressing diverse customer needs. Focused on efficient problem resolution and maintaining positive customer relations.

Handled customer service inquiries during peak seasons, ensuring timely and effective resolutions. Utilized strong communication skills to enhance customer interactions and satisfaction.

Provided comprehensive customer support, resolving inquiries and issues efficiently. Maintained high customer satisfaction by actively listening and applying problem-solving skills.

Assisted dentists during various procedures, ensuring a smooth and efficient workflow. Managed patient records and maintained clinic hygiene standards.

Completed secondary education, gaining foundational knowledge across various subjects. Graduated in 2013.

Completed elementary education, building fundamental literacy and numeracy skills. Graduated in 2009.