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IW@imashaweerawardana
Driven business graduate with expertise in human resources and e-commerce.
Sri LankaI am a results-oriented business graduate with over 4 years of diverse experience in customer service, sales, e-commerce, and human resources. My journey has equipped me with a robust understanding of various HR functions, including recruitment, payroll management, onboarding, and exit processes. I have consistently maintained high customer retention and satisfaction rates, showcasing my ability to connect with clients and address their needs effectively.
Currently, I serve as an Employee Relations Assistant at Port City BPO, where I manage talent pipelines, conduct interviews, and ensure compliance with labor laws. My entrepreneurial spirit shines through my e-commerce ventures, where I have successfully launched and managed online businesses, achieving significant milestones in customer engagement and sales. I am passionate about leveraging my skills to contribute to organizational success while fostering my professional growth.
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Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
ODIN
Jul 2024 - Present (1 year 4 months)
As a Small Business Owner, I sell handmade items on eBay, manage customer interactions, and execute marketing strategies to increase store traffic. I maintain records and handle customer complaints effectively.
Port City BPO
Oct 2023 - Present (2 years 1 month)
As an Employee Relations Assistant, I source and create talent pipelines, manage interview scheduling, and maintain CV databases. I also assist with onboarding, payroll inputs, and handle HR inquiries, ensuring compliance with labor laws.
Fashlady
Jan 2019 - Jul 2023 (4 years 6 months)
I operated Fashlady, an e-commerce retail business, where I interacted with customers, managed product listings, and resolved complaints. I also processed refunds and conducted online promotional campaigns.
Degrees, certifications, and relevant coursework
ULBachelor of Science, Business and Management
2018 - 2022
Grade: Second Class Honours (Lower Division)
Studied Business and Management, achieving Second Class Honours (Lower Division). The program provided a comprehensive understanding of business principles and practices.
Cambridge Advanced Levels, General Studies
2013 - 2017
Grade: 2A, 1B
Completed Cambridge Advanced Levels with 2A and 1B, demonstrating strong academic performance in preparation for higher education.
Cambridge Ordinary Levels, General Studies
2003 - 2013
Grade: 1A, 1B, 4C
Completed Cambridge Ordinary Levels with 1A, 1B, and 4C, laying a solid foundation for further academic pursuits.
Sri LankaYou can contact Imasha and 90k+ other talented remote workers on Himalayas.
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