Imaobong Andrew
@imaobongandrew
I generate qualified sales appointments and strengthen remote pipelines through structured follow-ups.
NigeriaWhat I'm looking for
I've supported remote sales teams at VISAtier, Greenhood Co, and Dreamport Travel Agency by generating qualified appointments, sourcing leads, and improving prospect engagement. At VISAtier, I generated 5+ qualified sales appointments daily, while at Greenhood Co I generated 300+ qualified leads monthly and increased pipeline volume by 25% year-over-year.
I've also delivered customer support at United Bank for Africa, achieving a 95% first-contact resolution rate and reducing average handling time by 20%. I use CRM platforms including HubSpot, Zendesk, Salesforce, Bitrix, and Freshdesk to maintain accurate pipelines, provide timely follow-up, and improve conversion.
Experience
Work history, roles, and key accomplishments
Sales Development / Appointment Setting Specialist
VISAtier
Jan 2026 - May 2026 (4 months)
Generated 5+ qualified sales appointments daily with high booking-to-show conversion rates. Managed and tracked leads using CRM systems, ensuring timely follow-ups and pipeline accuracy.
Lead Generation Specialist
Greenhood Co
Sep 2025 - Dec 2025 (3 months)
Generated 300+ qualified leads monthly through targeted outreach and prospecting strategies. Increased sales pipeline volume by 25% year-over-year through improved sourcing techniques.
Chat Sales & Customer Support Specialist
Dreamport Travel Agency
Jun 2025 - Aug 2025 (2 months)
Maintained 95%+ customer satisfaction rating through live chat and email support. Responded to customer inquiries within 2 minutes, improving engagement and retention.
Customer Service Representative
United Bank for Africa
Jan 2022 - May 2025 (3 years 4 months)
Achieved 95% first-contact resolution rate, improving customer experience. Reduced average handling time by 20%, increasing team productivity.
Education
Degrees, certifications, and relevant coursework
Heritage Polytechnic
Higher National Diploma, Accounting
Pursued Higher National Diploma in Accounting.
Heritage Polytechnic
National Diploma, Accounting
Pursued National Diploma in Accounting.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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