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Iletogun Akinwale

@iletogunakinwale

Account Manager at ValueMedia Advertising, growing client accounts through strategic recommendations, upselling, and cross-selling.

Nigeria

Message

At ValueMedia Advertising, I manage a diverse client portfolio and serve as the primary point of contact, aligning client objectives with tailored solutions. I identify opportunities to improve campaign effectiveness and grow revenue through upselling and cross-selling.

As a Campaign & Media Consultant for Apapa Local Government, I coordinated campaign execution across channels and helped align stakeholders, media partners, and internal teams. Earlier, I supported customer experience and service delivery at 363 Photography Studio and TwinWaters Entertainment Center.

Experience

Work history, roles, and key accomplishments

Head of Sales / Account Manager

ValueMedia Advertising

Jan 2022 - Jan 2026 (4 years)

Manage a diverse client portfolio, ensuring high satisfaction, retention, and long-term partnership growth. Serve as the primary point of contact for clients, aligning business objectives with tailored solutions.

Account Management Customer Retention Upselling Cross Selling Performance Metrics ROI Optimization Strategic Recommendations Collaboration

Campaign & Media Consultant

Apapa Local Government

Jan 2025 - Aug 2025 (7 months)

Acted as liaison between stakeholders, media partners, and internal teams to ensure alignment of communication objectives. Managed stakeholder relationships and coordinated campaign execution across multiple channels.

Stakeholder Management Media Relations Campaign Execution Strategic Communications Public Relations

Customer Service Representative

363 Photography Studio

Jan 2021 - Dec 2021 (11 months)

Delivered personalized client support, improving customer satisfaction and repeat business. Managed client inquiries, bookings, and follow-ups to ensure seamless service experience.

Customer Service client support Upselling Communication Skills Relationship Building

Customer Service Manager

TwinWaters Entertainment Center

Feb 2018 - Jan 2019 (11 months)

Oversaw customer experience operations, ensuring service quality and client satisfaction. Resolved client concerns efficiently, strengthening trust and brand loyalty.

Customer Experience Service quality Conflict Resolution Corporate Trainer Operations Management