Ikchelly Nuryam
@ikchellynuryam
Luxury Guest Operations specialist curating bespoke Mediterranean and Caribbean experiences for VIPs.
What I'm looking for
I’m a high-performance Luxury Travel Advisor and Guest Operations specialist with over 10 years of international experience across hospitality operations, maritime service, and luxury sales. I curate bespoke, multi-destination itineraries across the Mediterranean and Caribbean for high-net-worth individuals, blending discretion with precision.
I orchestrate complex guest arrivals and shoreside experiences with total independence, handling high-pressure travel conflicts through independent problem solving and virtual communication. I manage reservations and daily itinerary updates using OPERA PMS, Expedia, Panama, and Booking.com, while driving global logistics and strong VIP relations with real-time changes.
Beyond operations, I deliver 7-star service through luxury client advisory work—supporting private viewings, high-value transactions, billing, and multi-currency reconciliation while maintaining a proactive CRM client database. My maritime foundation (PYC Professional Yacht Crew, QuickBooks online certification, Excel reporting) complements my guest experience, giving me confidence with data accuracy and premium standards.
Experience
Work history, roles, and key accomplishments
Luxury Guest Operations Specialist
Freelance Luxury Guest Operations
Jan 2024 - Jan 2025 (1 year)
Orchestrated complex guest arrivals and shoreside experiences, delivering bespoke daily itineraries using Opera PMS and real-time logistical updates. Provided 7-star VIP service by resolving high-pressure travel conflicts independently.
Luxury Sales & Client Advisor
Kirk Freeport
Jan 2023 - Jan 2023 (0 months)
Facilitated private viewings and sales of luxury timepieces and jewelry for international travelers while maintaining 100% accuracy in high-value transactions. Built and managed a global client database to drive long-term relationships through proactive, bespoke follow-up.
Floor Manager
Beachers Bar & Grill
Jan 2017 - Jan 2018 (1 year)
Managed staff payroll and accounting via QuickBooks and directed front-of-house operations to ensure seamless service. Resolved VIP inquiries and coordinated team workflows to uphold premium service standards.
Reservation & Travel Coordinator
Paradise Beach Hotel
Jan 2014 - Jan 2017 (3 years)
Managed high-volume travel bookings and billing using OPERA, Expedia, and Booking.com. Assisted international guests with travel logistics and maintained effective global communication to deliver a seamless guest experience.
Education
Degrees, certifications, and relevant coursework
Bay Islands, Honduras
High School Diploma, Science and Humanities
2017 - 2018
Earned a High School Diploma in Science and Humanities (2017–2018).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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