Looking for a job

Gabriela Rallu

@gabrielarallu

I deliver multilingual customer support, reservations, and client services for international hospitality and travel customers.

France

Message

What I'm looking for

I'm seeking a remote customer support, customer success, client services or operations role based in France where I can use French, English and Spanish daily.

I've delivered personalised customer experiences for international guests and travellers, most recently as a Tour Guide and Customer Experience professional with Honfleur Tours in France. I manage bookings, schedules, customer information and enquiries while resolving issues professionally.

At Camm & Hooper and London EDITION Hotel, I managed high-volume reservations, group bookings, private dining and VIP guest requests across luxury hospitality venues. I've supported celebrity, corporate and international clients with accurate, personalised service.

I bring more than 10 years of customer service, reservations, tourism, operations and people support experience across France and the UK. I work fluently in Spanish, English and French and am seeking a remote role where I can support customers and teams every day.

Experience

Work history, roles, and key accomplishments

Current

Tour Guide / Customer Experience

Current

Honfleur Tours

Jan 2020 - Present (6 years 8 months)

Delivered personalised cultural experiences to international customers, managing bookings, schedules, and customer information. Responded to enquiries and resolved customer issues professionally while supporting day-to-day operations.

Customer Experience Schedule Coordination Problem Solving Multilingual Support