At SUNRISE / MAJOREL, I coached and developed sales teams, monitored conversion rates and productivity, and identified performance gaps. I delivered individual and group coaching on sales techniques, negotiation, and closing.
As a Business Developer B2B at OFFSHORE VALLEY, I prospected for new business, generated and qualified leads, and negotiated commercial offers through to sales contracts.
At WEBHELP, I advised customers, handled inquiries and objections, and contributed to customer satisfaction and service quality. I later managed day-to-day operations for luxury villas, coordinating staff and guest services.

