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My Project Solutions1 User

@myprojectsolutions1u

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I’m a results-driven Sales & Business Development professional focused on German-speaking B2B/B2C growth.

Morocco

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What I'm looking for

I’m looking for a customer-focused sales/business development role where I can drive growth in German-speaking markets, manage qualified lead pipelines in CRM, and build long-term relationships through consultative selling and strong after-sales support.

I’m a multilingual sales and customer-focused professional with over 10 years of experience supporting German-speaking markets. My core strength is turning leads into qualified opportunities while building long-term client and partner relationships.

In my most recent role as a Sales Representative & Business Development (B2B / B2C), I conduct lead qualification and direct sales across real estate, photovoltaic, and heat pump sectors. I consult on technical feasibility and government subsidy programs, manage structured CRM processes, and run the sales journey from first contact through handover to specialist partners.

Previously, I managed B2B sales and key accounts for Mercedes-Benz (Germany Remote), with a strong emphasis on after-sales support and strict OEM quality standards. I also handled telesales and inside sales campaigns, resolving complex customer inquiries through effective de-escalation in German.

Alongside sales, I’ve developed communication and service expertise as a freelance lecturer for German (A1–C1), including preparing adult learners for official German certifications and supporting intercultural communication. Overall, I’m recognized for professionalism, adaptability, and an outcomes-driven approach grounded in customer satisfaction.

Experience

Work history, roles, and key accomplishments

Sales Representative & Biz Dev

Aroundhome

Mar 2021 - Jan 2026 (4 years 10 months)

Led lead qualification and direct sales in real estate and renewable-energy sectors including photovoltaic and heat pumps. Consulted prospects on technical feasibility and available government subsidy programs, managed digital CRM data, and carried deals from lead generation through handover to specialist partners.

Lead Qualification Lead Generation Customer Relationship Management Consultative Selling Technical Feasibility Subsidies Real Estate Sales Heat Pumps Partner Handover Customer Satisfaction

Freelance Lecturer (German)

Private Language Schools

Oct 2008 - Nov 2020 (12 years 1 month)

Independently designed and delivered German language courses for proficiency levels A1–C1. Prepared adult learners for official German certifications and supported intercultural communication for integration into living and working in Germany.

Course Design Adult Education Certification Preparation Intercultural Communication Training

Sales and Customer Service Management

Mercedes-Benz

Jan 2018 - Jan 2020 (2 years)

Managed B2B sales activities and key account relationships across the German-speaking market with a focus on after-sales support. Conducted telesales/inside sales for automotive services and resolved customer complaints and complex inquiries in German to reduce escalation.

B2B Sales Key Account Management After Sales Support Customer Service Telesales German Language De escalation

Sales Representatives & Telesales

Conrad Electronic

Mar 2015 - Apr 2017 (2 years 1 month)

Executed high-volume telesales campaigns for B2B/B2C customers across a consumer electronics portfolio. Built long-term relationships with B2B partners, provided consultative product solutions with cross-selling opportunities, and improved conversion through objection handling and persuasive selling.

Telesales B2B Consumer Electronics Sales Product Consultation Cross Selling Objection Handling Consultative Selling

Call Center Agent / Senior Agent

International Contact Center

Feb 2011 - Mar 2014 (3 years 1 month)

Managed inbound and outbound campaigns for key enterprise clients in the German-speaking market. Provided technical customer support and telesales services while meeting SLAs and performance targets and maintaining corporate CRM databases with accurate interaction records.

Outbound Marketing Technical Customer Support Telesales SLA Management Performance Targeting

Service Staff (Hospitality)

Miramar Café-Restaurant

Jun 2006 - Sep 2008 (2 years 3 months)

Provided professional guest service in a hospitality environment by coordinating reservations, events, and daily restaurant operations. Ensured quality assurance and hygiene compliance, handled cash and daily reconciliations, and prepared end-of-day financial reports.

Guest Service Event Planning Restaurant Operations Quality Assurance Cash Handling Reconciliations End Of Day Financial Reporting

Logistics and Production Staff

Temporary Employment & Staffing Companies

Sep 2004 - Apr 2006 (1 year 7 months)

Performed transportation, warehousing, and order picking activities in warehouse and logistics operations. Operated logistics equipment and packaging machinery while following safety regulations, completed quality inspections and visual checks, and supported vehicle loading with proper load securing.

Transportation Warehousing Logistics Operations Packaging Machine Operations Safety Compliance Inspections Load Securing

Education

Degrees, certifications, and relevant coursework

Vocational school Speyer

Secondary School Leaving Certificate (Hauptschulabschluss) / Automotive Technician, Automotive Technology

2000 - 2003

Grade: 2.0

Completed vocational training as an Automotive Technician and obtained the German Secondary School Certificate (Hauptschulabschluss). Developed practical troubleshooting, diagnostic, and problem-solving skills for vehicle maintenance and repair.

Wittelsbach Ludwigshafen am Rhein

Primary School, Primary Education

1994 - 2000

Completed primary education at Wittelsbach in Ludwigshafen am Rhein with instruction across core subjects such as German, math, sciences, arts, and physical education.

Abitalib Imzouren Al-Hoceima

Primary School, Primary Education

1990 - 1993

Completed primary education in Al-Hoceima with instruction in Arabic, Islamic education, mathematics, French, natural sciences, arts, and physical education.