Ijeoma Duruibe

I’ve coordinated appointments, consultations, and follow-ups as the primary point of contact for prospective and existing clients, handling phone, email, and virtual meetings to keep schedules organized and next steps clear.

In remote operations, I guide clients through onboarding and document completion, maintain accurate customer records in Salesforce, HubSpot, and Pipedrive, and respond to questions with timely, empathetic resolutions while coordinating with internal teams.

Before that, I managed customer onboarding and installation appointment scheduling at Intellivision and led consult appointment coordination and client communications at House of Dorothy Bridals, keeping documentation and activity reports current from inquiry through service completion.