At Consumer Opportunity, I coordinate appointments and follow-ups so customer interactions stay organized and agreed next steps are tracked.
I maintain customer information and interaction records in CRM and related work systems, supporting accurate, organized business processes.
I communicate with prospective customers, answer questions, explain next steps, and manage changing conversations while keeping each interaction focused.
My work also includes Microsoft 365 and AI-assisted research, summarization, content drafting, and workflow support.
