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Ifenna Nnaemeka

@ifennannaemeka

Customer Service Agent with remote interpreting experience at NUELIX, Emerald, and Nuels Sign Language Interpreting Consult.

Nigeria
Message

What I'm looking for

I'm seeking a Customer Service Agent position where I can contribute to customer satisfaction and deliver excellent service. I prefer remote work and am available for freelance or full-time opportunities.

At NUELIX (Beyond Interpretation), I provide communication support during conferences, seminars, healthcare training, and community programmes. I help ensure clear understanding during client engagements and manage remote assignments.

As a Freelance Remote Interpreter at Emerald, I communicate with clients from different backgrounds and help ensure their needs are understood. I listen to client concerns, communicate information accurately, and maintain confidentiality.

At Nuels Sign Language Interpreting Consult, I facilitate communication between English- and Igbo-speaking individuals. I adapt my approach to different communication needs and support client understanding during remote interactions.

I'm seeking a Customer Service Agent position where I can contribute to customer satisfaction and deliver excellent service. I prefer remote work and am available for freelance or full-time opportunities.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

RE

Rocana Institution of Technology Emene Enugu

OND & HND, Technology

2017 - 2022

Earned an OND and HND from Rocana Institution of Technology Emene Enugu from 2017 to 2022.

CN

Christ the King Seminary School, Nnobi

West African Senior School Certificate (WASSCE / O'Level), General Studies

Completed the West African Senior School Certificate (WASSCE / O'Level) in 2016.

Tech stack

Software and tools used professionally

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