
Ifenna Nnaemeka
@ifennannaemeka
Customer Service Agent with remote interpreting experience at NUELIX, Emerald, and Nuels Sign Language Interpreting Consult.
What I'm looking for
At NUELIX (Beyond Interpretation), I provide communication support during conferences, seminars, healthcare training, and community programmes. I help ensure clear understanding during client engagements and manage remote assignments.
As a Freelance Remote Interpreter at Emerald, I communicate with clients from different backgrounds and help ensure their needs are understood. I listen to client concerns, communicate information accurately, and maintain confidentiality.
At Nuels Sign Language Interpreting Consult, I facilitate communication between English- and Igbo-speaking individuals. I adapt my approach to different communication needs and support client understanding during remote interactions.
I'm seeking a Customer Service Agent position where I can contribute to customer satisfaction and deliver excellent service. I prefer remote work and am available for freelance or full-time opportunities.
Experience
Work history, roles, and key accomplishments
Independent Contractor / Remote Igbo Interpreter
NUELIX (Beyond Interpretation)
Jan 2026 - Present (10 months)
Provided communication support during conferences, seminars, healthcare training, and community programmes. Managed remote assignments effectively while maintaining punctuality and professionalism.
Freelance Remote Interpreter
Nuels Sign Language Interpreting Consult
Jan 2024 - Present (2 years 10 months)
Facilitated effective communication between English- and Igbo-speaking individuals. Maintained professional relationships during remote interactions and adapted communication approaches to ensure client satisfaction.
Freelance Remote Interpreter
Emerald
Jan 2023 - Present (3 years 10 months)
Communicated professionally with clients from diverse backgrounds, ensuring their needs were clearly understood. Handled sensitive conversations with patience, empathy, and professionalism while maintaining confidentiality.
Education
Degrees, certifications, and relevant coursework
Rocana Institution of Technology Emene Enugu
OND & HND, Technology
2017 - 2022
Earned an OND and HND from Rocana Institution of Technology Emene Enugu from 2017 to 2022.
Christ the King Seminary School, Nnobi
West African Senior School Certificate (WASSCE / O'Level), General Studies
Completed the West African Senior School Certificate (WASSCE / O'Level) in 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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