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Moses Isreal

@mosesisreal

Remote Customer Support Representative at Self-Employed, supporting 6+ clients across marketing, translation and content projects.

Nigeria
Message

What I'm looking for

I’m seeking a remote Customer Support Representative position where I can deliver responsive, empathetic and reliable customer experiences.

As a Freelance Marketer, Translator and Content Strategist at Self-Employed, I supported 6+ clients across marketing, translation and content strategy projects. I responded to enquiries, clarified requirements and recommended practical solutions based on client needs.

I handled feedback, revisions and concerns, while keeping clients updated through timely communication and regular follow-ups. I also managed multiple projects and kept organized records of requests and project updates.

I developed content strategies and supported marketing campaigns for 3+ clients using social media and bulk email, and translated written materials for 2+ clients while maintaining their accuracy, tone and original meaning. I’m seeking a remote Customer Support Representative position where I can deliver responsive, empathetic and reliable customer experiences.

Experience

Work history, roles, and key accomplishments

SE
Current

Freelance Marketer, Translator and Content Strategist

Self-Employed

Jan 2024 - Present (2 years 10 months)

Provided freelance services to 6+ clients across marketing, translation and content strategy projects. Responded to client enquiries, clarified requirements, and maintained professional communication throughout projects.

Education

Degrees, certifications, and relevant coursework

MS

Methodist Grammar School

High School Diploma, General Studies

Completed high school education, earning a diploma.

HubSpot logoHU

HubSpot

Customer Support Representative Certificate, Customer Support

Earned a Customer Support Representative Certificate from HubSpot.

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