IFEDAYO DOKO
@ifedayodoko
Reliable administrative officer with expertise in customer service.
What I'm looking for
With over five years of experience in customer service and administrative management, I have developed a strong ability to resolve customer complaints and promote conflict resolution effectively. My role as a Financial Advisor at Concentrix allowed me to demonstrate a deep understanding of customer needs, delivering tailored solutions that maximize the benefits of financial products. I pride myself on my ability to cultivate key client relationships across diverse industries, ensuring high levels of satisfaction and loyalty.
Throughout my career, I have consistently identified and implemented process improvements that enhance overall efficiency in service delivery. My experience as a Sales Representative at Goldline Integrated Services Ltd further honed my skills in coordinating sales efforts, preparing contracts, and maintaining client records. I am self-motivated, target-oriented, and possess excellent organizational and leadership skills, which enable me to motivate team members and achieve collective goals. I am eager to contribute my expertise in a challenging and progressive environment that values growth and development.
Experience
Work history, roles, and key accomplishments
Financial Advisor
Concentrix
Jan 2024 - Apr 2024 (3 months)
As a Financial Advisor at Concentrix, I demonstrated a deep understanding of customer needs, delivering tailored financial solutions. I served as a subject expert on product offerings, enhancing customer service and implementing process improvements for efficiency.
Sales Representative
Goldline Integrated Services Ltd
Jan 2007 - Dec 2022 (15 years 11 months)
In my role as a Sales Representative at Goldline Integrated Services, I coordinated sales efforts, maintained client records, and prepared sales contracts. I also visited clients to evaluate needs and promote products, while generating leads and negotiating contracts.
Education
Degrees, certifications, and relevant coursework
IFEDAYO hasn't added their education
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