Open to opportunities

Ifeanyichukwu ossai

@ifeanyichukwuossai

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Certified Administrative Virtual Assistant and Customer Support Specialist

Nigeria

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What I'm looking for

Seeking a challenging role that utilizes my administrative and customer support skills to drive business growth and success.

I'm a trained and certified Administrative Virtual Assistant and Customer Support Specialist with eleven years of proven expertise in rendering administrative supports and customer relationship enhancement with some proven track record of excellence.

I have a strong background in generating leads, managing calendars, and providing exceptional customer support. My expertise in CRM tools like Hubspot, Zapier, and LogMeIn, as well as project management tools like Asana, Trello, and Intercom, makes me a valuable asset to any organization.

With a strong educational foundation in English Language from the University of Nigeria, Nsukka, I'm confident in my ability to provide top-notch support and services to clients.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

DIGITAL WITCH SUPPORT TEAM

Jul 2022 - Jan 2023 (6 months)

Generated and nurtured prospects for the company, rendered administrative support to the HR Manager in appointment scheduling, calendar management, email management, and managed their social media platforms.

Lead Generation Cold Calling Calendar Management Email Social Media Management Zapier

Editor/Tutor

GRUNDTVIG INTERNATIONAL SECONDARY SCHOOL, OBA

Jul 2017 - Jul 2022 (5 years)

Generated leads of prospective students for the next academic year, made sales of the school forms and advertised services, taught students English Language for SAT, WASSCE and Cambridge IGCSE, proofread and edited documents.

Lead Generation Sales Teaching Proofreading Editing