Idris Mustapha

With over 8 years of experience as a Customer Care Executive, I have honed my skills in providing exceptional customer service and effective telemarketing. My background includes extensive use of major customer service software, conflict resolution, and a commitment to maintaining a positive attitude in all interactions. I am dedicated to using my proven skills to contribute positively to the progress of your company.

Throughout my career, I have successfully managed customer inquiries, documented interactions, and escalated unresolved issues to ensure customer satisfaction. My analytical skills allow me to prepare detailed performance reports, and I am always eager to take action on feedback to drive continuous improvement. I have a strong track record of generating revenue through effective telemarketing strategies, showcasing my ability to contribute to organizational growth.