Hunter Grimm

I am a results-driven QSR field training and multi-unit operations leader with proven success scaling new market launches and developing high-performing frontline teams.

Across multiple regions I standardized SOPs and coaching practices that lifted QA scores from the 25th to the 90th percentile companywide and reduced annual turnover from 120% to 33% (−73%) through targeted hiring, revamped onboarding, and monthly coaching.

I have overseen 20+ store openings across four states, managed up to 36 trainers and 80 trainees, and redesigned operations to increase peak-hour throughput by ~50% and accelerate time-to-proficiency by 30%.

I am U.S.-based, conversational in Spanish, hold a B.S. in Business Administration (Finance concentration, 4.0 GPA), and am open to 50–75% travel to support ramping new markets and developing leaders.