At DAE Solutions Business Consulting, I designed an AI-assisted operating framework for government-regulated engagements. It standardizes methodology, quality controls, and documentation, with traceable, audit-ready workflows for data capture, verified market comparables, and report generation.
I led operations for a government-regulated program across consecutive contracts, managing a 15-person multidisciplinary team and field personnel. While managing the team remotely from the United States, I maintained daily coordination and accountability with zero contract disruptions.
I led root cause analysis and process redesign that eliminated 99.8% of client complaints and reduced economic penalties to near zero. I also designed operational KPIs and dashboards, managed budgets and billing, and achieved 100% of financial targets across contract years.
Earlier at DAE Solutions, I launched two e-commerce platforms that reached continuous profitable operation with a 38% ROI and brought in 33 new SME clients. I also built the appraisals division from scratch, including its structure, processes, and a team of 18.
