Humberto Barahona Miranda

I’m a Business Administrator and Accounts Receivable professional with 14+ years in the financial sector, specializing in accounts receivable, collections management, billing procedures, and cash closings. I focus on process compliance while keeping delinquent accounts on track through timely communication and accurate reconciliation.

In my current role as Accounts Receivable Analyst (Caja de Ande), I manage a monthly portfolio averaging 400+ customers, maintaining a consistent 95% contact effectiveness rate. I notify and follow up with clients up to 90 days past due, coordinate guarantee execution as required, and deliver 97% annual collection management performance over the last 5 consecutive years.

Earlier, as a Customer Service Representative (Caja de Ande), I handled high-volume customer inquiries, supported daily cash closing controls, and registered accounting entries that strengthened financial close accuracy. I’m now advancing my analytical foundation through a Technical Degree in Data Analysis and an MBA focused on Business Intelligence and Big Data, so I can bring stronger decision-making to collections and customer service.