Gabriel Villalobos
@gabrielvillalobos
I manage complex finance operations portfolios and build trusted client relationships across multinational teams.
Costa RicaWhat I'm looking for
At Publicis ReSources, I manage financial and operational relationships for 111 client accounts across five agencies, representing a portfolio approaching USD 350 million.
I partner with Finance, Billing, Client Operations, and executive stakeholders to resolve account challenges, deliver weekly forecasts and reporting, and turn financial data into practical action plans. I also built Excel VBA automation used by four operational teams, reducing manual processing time by 30–35%.
Previously, I supported multinational accounts, reconciliations, and a QuickBooks-to-SAP migration that recovered approximately eight months of historical financial information. I’m interested in applying my consultative, data-driven approach to Customer Success in fintech and SaaS environments.
Experience
Work history, roles, and key accomplishments
Senior Accounts Receivable Specialist
Publicis ReSources
Apr 2024 - Present (2 years 5 months)
Manage financial and operational relationships for five agencies comprising approximately 111 client accounts and a portfolio approaching USD 350 million. Partner with agency finance teams and internal stakeholders to resolve complex issues, provide financial forecasts and reporting, and maintain strong long-term client relationships.
Accounts Receivable Analyst
Publicis ReSources
Feb 2022 - Apr 2024 (2 years 2 months)
Managed multinational client portfolios while supporting customer relationships, financial reporting, ERP migration and continuous improvement initiatives within Finance Operations.
Mentoring Agent | Customer Service Representative
Foundever
Apr 2020 - Oct 2021 (1 year 6 months)
Managed high-volume customer interactions while consistently exceeding quality and productivity targets. Mentored and coached new employees through onboarding and operational training, and developed training documentation to improve service consistency.
Education
Degrees, certifications, and relevant coursework
Universidad de Costa Rica
Bachelor's Degree, Business Administration
Graduated with a Bachelor's Degree in Business Administration in June 2025.
PM4R
PM4R Professional, Project Management
Earned the PM4R Professional certification.
PM4R
PM4R Agile, Project Management
Earned the PM4R Agile certification.
Lean Six Sigma
Lean Six Sigma Green Belt, Process Improvement
Earned the Lean Six Sigma Green Belt certification.
Design Thinking
Design Thinking, Design Thinking
Earned the Design Thinking certification.
MIT
Data Science and Machine Learning, Data Science and Machine Learning
Completed the MIT Data Science and Machine Learning program.
Tech stack
Software and tools used professionally
Availability
Location
Costa RicaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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