Michael Rodriguez
@michaelrodriguez4
Finance professional specializing in accounts receivable automation, reporting, and cash flow improvement.
Costa RicaWhat I'm looking for
I’m a finance professional with extensive experience in Accounts Receivable, Credit & Collections, and Financial Operations within multinational environments. I manage end-to-end order-to-cash processes, strengthen customer relationships, and improve cash flow by reducing overdue balances through effective collection strategies.
At Amazon, I’ve overseen corporate AR portfolios across Mexico and Brazil, resolving complex reconciliation and collection issues while driving measurable operational change. I built an automated Excel macro for Aging Tax Invoices, designed a real-time KPI dashboard, and implemented a standardized forced deductions process—cutting overdue balances by 94% (from $11M to $700K USD in five months) and generating an additional $20,000 USD in monthly cash flow.
I also mentor and develop Accounts Receivable Analysts, enhancing capabilities in collections, dispute resolution, onboarding, and process compliance. My background is grounded in financial reporting, account reconciliations, KPI monitoring, and process optimization, supported by ERP systems (Oracle Financials/Oracle ERP), Power BI, advanced Excel, and automation tools.
Experience
Work history, roles, and key accomplishments
Accounts Receivable SME
Amazon
Jul 2023 - Present (3 years)
Managed corporate accounts receivable portfolios across Mexico and Brazil, resolving complex reconciliation and collection issues while improving cash application efficiency. Built an Excel macro and real-time KPI dashboard, reducing manual reporting by 400+ hours/year and cutting overdue balances by 94% (from $11M to $700K) within five months; achieved 200% of monthly targets for 31+ day past-due
Customer Service Specialist
Bac
Oct 2019 - Jul 2020 (9 months)
Managed customer account opening, updates, and service requests while advising clients on financial products to support sales objectives. Resolved inquiries and complaints and ensured compliance with internal controls, regulatory requirements, and banking security procedures; also supported digital channel adoption to improve customer experience.
Customer Service Specialist
Instacredit
Oct 2019 - Jul 2020 (9 months)
Handled end-to-end loan processing and credit formalization by verifying documentation, ensuring compliance, and expediting approval timelines. Monitored credit applications, processed cash and payments, and applied internal controls and security procedures to mitigate operational risk while maintaining a positive customer experience.
Education
Degrees, certifications, and relevant coursework
Universidad San Marcos
Bachelor's degree, Accounting
Earned a bachelor's degree in accounting from Universidad San Marcos in 2023.
Universidad San Marcos
Bachelor's degree, Business Administration
Earned a bachelor's degree in business administration from Universidad San Marcos in 2022.
Availability
Location
Costa RicaAuthorized to work in
Job categories
Skills
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