At Cencora, I managed a portfolio of 200+ active B2B accounts and reduced the past-due share from about 90% to about half. I also collected a $4M+ payment after identifying that a customer wasn’t receiving its invoices and uploading them to the customer’s portal.
At Solventum (formerly 3M), I processed more than 100 purchase orders per day and handled invoicing, refunds, payment posting, and bank reconciliations. I traced a recurring pricing dispute to an outdated customer catalog and worked with Sales to issue a new contract, reducing repeat disputes.
Across my roles at Solventum, Snap Finance, and Sykes, I’ve supported US-based businesses and customers across order-to-cash, collections, and disputes. I’ve also trained teammates, written and updated SOPs, and used tools including SAP, Oracle, Salesforce, and Power BI. I’m studying for a Bachelor’s Degree in Accounting at UNED and speak English at C1 level and native Spanish.
