hugo santos
@hugosantos3
I support software, applications, cloud services, hardware, and end users.
What I'm looking for
I'm currently supporting software, applications, and cloud technology at Accenture Portugal in Lisbon.
I've built more than seven years of experience across IT support, help desk and service desk environments, hardware and software maintenance, IT sales, and IT management. My work has included roles at BRAVANTIC, Staples Portugal, PC Clinic, and Intercape.
I bring a Bachelor's degree in IT and hands-on experience solving hardware and software problems, supporting end users and networks, and working with Office 365. I'm motivated by new challenges, continuous growth, and understanding how technology works.
Experience
Work history, roles, and key accomplishments
SW/App/Cloud Tech Support
Accenture Portugal
Nov 2025 - Present (10 months)
Worked as SW/App/Cloud Tech Support at Accenture Portugal.
SW/App/Cloud Tech Support
Accenture
Nov 2025 - Present (10 months)
Providing technical support for software, applications, and cloud services at Accenture Portugal.
Help Desk Technician
BRAVANTIC
Nov 2024 - Dec 2025 (1 year 1 month)
Worked as Help Desk Technician at BRAVANTIC.
IT Support Technician
Staples Portugal
Oct 2019 - Oct 2024 (5 years)
Worked as IT Support Technician at Staples Portugal.
Professional development
Career Break
Dec 2018 - Oct 2019 (10 months)
Worked as Professional development at Career Break.
Hardware Specialist
PC Clinic
Jun 2017 - Dec 2018 (1 year 6 months)
Worked as Hardware Specialist at PC Clinic.
Sales Support Specialist
Intercape
Jun 2016 - Apr 2017 (10 months)
Worked as Sales Support Specialist at Intercape.
Education
Degrees, certifications, and relevant coursework
Universidade catolica de mocambique
Bachelor's degree, IT
2012 - 2015
Availability
Location
Authorized to work in
Job categories
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