Em4nuel_Silva_ User
@em4nuel_silva_user
I provide hands-on IT support, computer setup, software installation, and customer service.
PortugalWhat I'm looking for
I've completed a Level 4 Professional Course in IT – Gestão e Programação de Sistemas Informáticos, earning a final grade of 17/20.
During my work-based learning internship at Espaço Cidadão de Rans in Penafiel, I set up computers, installed software, troubleshot issues, and supported customers at the counter.
I also handled parcel receiving and delivery, bill and cheque payments, and document organisation while helping customers with their needs.
I'm looking for my first IT role in IT Support, Helpdesk, or Technical Support, where I can work with computers and solve problems.
Experience
Work history, roles, and key accomplishments
IT Support Intern
Espaço Cidadão de Rans
Jan 2024 - Jan 2025 (1 year)
Provided customer service and technical support, including receiving and delivering parcels, handling bill and cheque payments, and assisting with counter service. Performed computer setup, software installation, and troubleshooting tasks.
Education
Degrees, certifications, and relevant coursework
Escola Secundária Joaquim de Araújo
Professional Course in IT, IT – Gestão e Programação de Sistemas Informáticos (GPSI)
2022 - 2025
Grade: 17/20
Completed a professional IT course with a Level 4 qualification, achieving a final grade of 17/20.
Availability
Location
PortugalAuthorized to work in
Job categories
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