Hugh Hong

As SVP of Delivery Management, I lead the global delivery function for AXS — overseeing a diverse technology portfolio supporting 350+ clients across North America, Europe, and Asia. My organization drives the execution and delivery of 250+ technology initiatives annually across product, platform, and infrastructure domains.

I established a unified PMO and delivery governance framework that stand

Worked as Vice President, PMO at AXS.

Worked as Director, PMO at AXS.

Recruited to stabilize and lead delivery for Activision’s flagship digital platform, 𝗖𝗮𝗹𝗹 𝗼𝗳 𝗗𝘂𝘁𝘆 𝗘𝗹𝗶𝘁𝗲, in support of the global 𝗕𝗹𝗮𝗰𝗸 𝗢𝗽𝘀 𝗜𝗜 𝗹𝗮𝘂𝗻𝗰𝗵 — at the time, the largest game release in industry history. I oversaw cross-functional delivery across web and mobile platforms, aligning production, engineering, and business stakeholders under a unified roadmap.

Within months, I restructured fail

Led technology delivery across 𝗡𝗙𝗟.𝗰𝗼𝗺, 𝗡𝗙𝗟 𝗠𝗼𝗯𝗶𝗹𝗲, 𝗙𝗮𝗻𝘁𝗮𝘀𝘆 𝗙𝗼𝗼𝘁𝗯𝗮𝗹𝗹, 𝗮𝗻𝗱 𝗮𝗹𝗹 𝟯𝟮 𝘁𝗲𝗮𝗺 𝘄𝗲𝗯𝘀𝗶𝘁𝗲𝘀 — driving execution for one of the most trafficked digital ecosystems in sports. My focus was on integrating process standardization, cross-team communication, and agile delivery practices across diverse functional units including Product, Engineering, Analytics, Ad Ops, and Executive Leadership.

I intr

Directed delivery and development for digital properties supporting major automotive brands including 𝗧𝗼𝘆𝗼𝘁𝗮, 𝗟𝗲𝘅𝘂𝘀, 𝗮𝗻𝗱 𝗛𝗼𝗻𝗱𝗮. Led PMO, engineering, infrastructure, and IT functions to ensure timely, cost-efficient delivery of complex marketing and e-commerce platforms.

𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀:

  • Delivered enterprise-scale sites (Toyota.com, Lexus.com, ToyotaOwnersOnline.com) supporting national campaigns

Managed the technology portfolio supporting 𝟲𝟬+ 𝗳𝗶𝗹𝗺 𝗮𝗻𝗱 𝘁𝗲𝗹𝗲𝘃𝗶𝘀𝗶𝗼𝗻 𝘀𝘁𝘂𝗱𝗶𝗼𝘀, overseeing 75+ marketing, e-commerce, and inventory management applications. Promoted through multiple roles for delivering consistent technical and client success.

𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀:

  • Directed engineering, QA, and architecture teams across multiple concurrent development streams.
  • Integrated DRM technologies and enterpr

Worked as Project Manager [Sonic Foundry] at Deluxe Entertainment Services Group.

Supported 350+ users across North America and Europe, delivering Tier 1 technical support for GE’s enterprise applications and infrastructure. Completed 𝗦𝗶𝘅 𝗦𝗶𝗴𝗺𝗮 𝗕𝗹𝗮𝗰𝗸 𝗕𝗲𝗹𝘁 𝗰𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻 and led process improvement initiatives that accelerated system migrations and enhanced service quality.

𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀:

  • Completed dual migration projects (Outlook and Clarify) 𝘁𝘄𝗼 𝗺𝗼𝗻𝘁𝗵𝘀 𝗮𝗵𝗲𝗮𝗱 𝗼𝗳 𝘀𝗰𝗵𝗲𝗱𝘂𝗹𝗲.
  •

Provided early-stage technical and content support for 𝗠𝗦𝗡.𝗰𝗼𝗺 and 𝗦𝗶𝗱𝗲𝘄𝗮𝗹𝗸.𝗰𝗼𝗺, helping define user experience and operational workflows for Microsoft’s online services division. Created HTML content, automated manual processes, and collaborated with UUNet and law enforcement on abuse prevention initiatives.

𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀:

  • Developed scripting workflows that reduced manual support tasks 𝗯𝘆 𝟰𝟬%.