Open to opportunities

Marcos Cherem

@marcoscherem

Message

Accomplished IT Operations and DevOps Director with 20 years experience.

United Kingdom

Message

What I'm looking for

I am looking for a role that values innovation, offers leadership opportunities, and fosters a collaborative culture.

I am an accomplished IT Operations and DevOps Director with over 20 years of experience leading high-performing teams through multimillion-dollar projects and strategic initiatives. My proven track record includes managing over 40 direct reports, optimizing operational efficiency, and driving significant cost savings. I excel in orchestrating team reorganizations and aligning resources with business objectives, delivering exceptional results on time and within budget.

Throughout my career, I have thrived in dynamic environments, leveraging my strong leadership skills and technical acumen to drive continuous improvement. At Awin Ltd, I successfully reorganized the IT Operations into a DevOps organization, significantly improving DORA metrics and implementing a FinOps team that saved over $700k in 2025 alone. My commitment to fostering a culture of innovation and excellence has consistently contributed to exceeding organizational goals.

Experience

Work history, roles, and key accomplishments

Current

Director of DevOps and IT Operations

Current

Awin Ltd

Nov 2020 - Present (4 years 7 months)

Reorganized Systems Engineering, Network Operations, and IT Operations into a DevOps Organization to better support ~200 Developers. Took ownership of the Service Reliability function in my team (SRE) and improved DORA metrics.

DevOps SRE DORA Metrics FinOps AWS Contract Negotiation

Senior Technical Delivery Manager

Improbable Worlds

Sep 2019 - Mar 2020 (6 months)

Oversaw the Distributed Operating Platform for the main product, SpatialOS. Successfully launched the game Nostos in the Western Market in Dec 2019.

Distributed Systems SpatialOS Game Launch Project Management

R&D Senior Project Manager

IPsoft Ltd

May 2017 - Sep 2019 (2 years 4 months)

Managed European R&D programs and projects, improving and maintaining products such as IPcenter and its successor, 1Desk. Led projects including integrations with 3rd party products, GDPR compliance, software currency updates, bug fixes, and new releases.

GDPR Compliance Software Releases Third Party Integrations ITIL Agile

Head of Network Operations

Crytek GmbH

Sep 2015 - Apr 2017 (1 year 7 months)

Led Online Operations department for online games and Cryengine. Negotiated contracts for Data Center Solutions, CDN, cloud computing, and Network Storage.

Contract Negotiation CDN Cloud Computing Leadership CryEngine

Senior IT Project Manager

European Central Bank

Sep 2013 - Sep 2015 (2 years)

Managed enterprise-wide implementation/migration of IT service Management, Monitoring, Server Automation, and Vulnerability Management. This involved overseeing complex IT projects within a critical financial institution.

IT Management IT Service Management Monitoring Server Automation Vulnerability Management

Senior IT Project Manager

Atos

Dec 2011 - Sep 2013 (1 year 9 months)

Managed a significant datacenter consolidation project, merging over 30 sites into a single Tier 4 Data Center in Texas. This role required strong project management and infrastructure expertise.

Project Management Tier 4 Data Center Infrastructure Management IT Operations AIG Data Center Consolidation

IT Operations Director

HSBC Bank

Aug 2010 - Dec 2011 (1 year 4 months)

Directed IT Operations for Unix systems, overseeing critical infrastructure and ensuring operational efficiency. This role involved managing a team and maintaining high availability of services.

IT Operations Unix Infrastructure Management Team Leadership

Global Product Support Manager

Nortel Networks

Feb 2009 - Aug 2010 (1 year 6 months)

Managed global product support, ensuring customer satisfaction and efficient resolution of technical issues. This involved coordinating support teams across various regions.

Product Support Customer Satisfaction Technical Support Team Coordination Telecommunications

Datacenter Operations Manager

Thompson Reuters

Jan 2006 - Aug 2008 (2 years 7 months)

Managed Datacenter Operations, overseeing the daily functions and ensuring the stability of critical IT infrastructure. This role involved maintaining high operational standards and efficiency.

Infrastructure Operations Management

Cisco Tech Support Engineer

Getronics

Aug 2004 - Dec 2005 (1 year 4 months)

Provided Cisco Technical Support, troubleshooting network issues and ensuring optimal performance of Cisco systems. This role required in-depth knowledge of networking protocols and hardware.

Cisco Technical Support Network Protocols Hardware

IT and e-business Project Manager

Hanes Brands (Sara Lee Branded Apparel)

May 2002 - Jul 2004 (2 years 2 months)

Managed IT and e-business projects, overseeing the implementation of new technologies and digital initiatives. This role involved coordinating with various departments to achieve project goals.

Project Coordination