Open to opportunities

Hritik Kumar

@hritikkumar

Account Manager and growth-focused business leader driving learner revenue through cross-selling, market research, and marketing automation.

India

Message

What I'm looking for

I’m looking for a growth-oriented role where I can drive measurable revenue, own learner/customer outcomes, and use data-driven marketing and CRM workflows to align teams and continuously improve course and sales performance.

I’m an Account Manager who understands learner requirements individually and guides technology upgradation with a clear roadmap to help people achieve desired goals. I build open, two-way communication, coordinate across departments, and support learners through the activities required to complete their courses.

In my recent roles at Simplilearn and IXAMBEE, I’ve driven measurable growth by implementing cross-selling and up-selling, contributing 11.07% of total sales revenue, and helping generate 27% additional sales through market research and seasonal opportunity identification. I’ve also planned training modules for a team of 24, used marketing automation to streamline workflows and reduce manual efforts by 30%, and ensured alignment of email, text, and WhatsApp marketing with business objectives.

Experience

Work history, roles, and key accomplishments

Current

Account Manager

Current

Simplilearn

May 2024 - Present (2 years 1 month)

Provided individualized guidance to learners, advising on technology upgrades and learning roadmaps. Coordinated across departments and drove cross-selling and up-selling activities to generate revenue from the existing learner base.

Roadmapping Cross Selling Revenue Generation Communication

Deputy Manager

IxamBee

Mar 2023 - Jan 2024 (10 months)

Led growth for the courses vertical and maintained cross-functional coordination across four core departments. Drove market research that resulted in 27% additional seasonal sales and used marketing automation to reduce manual efforts by 30%.

Business Growth Market Research Sales Strategy Marketing Automation Cross functional Leadership Training Module Planning Team Management Campaign Alignment Revenue Optimization

Assistant Manager

IxamBee

Aug 2021 - Mar 2023 (1 year 7 months)

Contributed 11.07% of total sales revenue by aligning execution with monthly targets. Managed CRM lead allocation for lakhs of students and maintained sales accounts while supporting students/customers’ requirements.

Sales Revenue CRM Management Month On Month Target Management Sales Operations Customer Support Performance Monitoring