Hriju Majumder

With over 9 years of experience in client success management and technical process specialization, I have a proven track record of driving revenue growth and enhancing client relationships. At Phreesia, I managed a portfolio of North American enterprise clients, achieving a remarkable 43% revenue growth within five months by implementing tailored strategies and innovative payment solutions. My ability to conduct executive business reviews and lead client onboarding has ensured that clients fully utilize our offerings, resulting in multiple contract renewals and sustainable growth.

Previously, I honed my skills at Infosys, where I led customer retention efforts for Cisco WebEx products, supporting over 1,000 customers and identifying upsell opportunities. My experience at DXC Technology and Hewlett Packard further solidified my expertise in incident management and user access management, where I consistently met SLAs and improved operational efficiency. I am passionate about leveraging data insights to inform decision-making and enhance the customer journey.