At Phreesia, I served as the primary contact for enterprise accounts and developed customer success plans to support client outcomes. I secured $750K+ in retained ARR through churn prevention and personalized retention strategies, and achieved $500K+ in upsell revenue through consultative account expansion.
Across business development roles at Market Data Forecast, Databridge Market Research, The Insight Partners, Key Market Insights, and Absolute Market Insights, I worked on enterprise sales and account growth across North American and EMEA markets. I also developed an enterprise health scoring model and designed a retention strategy that reduced churn by 30% across enterprise accounts.
