Hrestitel User
@hrestiteluser
I resolve high-volume customer issues and help players troubleshoot gaming accounts, purchases, and PC game problems.
PolandWhat I'm looking for
At Żabka in Warsaw, I support approximately 300 customers per day, resolving purchase questions, complaints, refunds, transaction corrections, and payment issues in a fast-paced retail environment.
I independently operate POS systems, reconcile cash registers, troubleshoot terminal problems, receive deliveries, and help colleagues and new employees when needed. I communicate with customers daily in Polish and regularly in English.
I'm also an active PC gamer with hands-on knowledge of Steam, Epic Games, Riot Games, gaming accounts, digital purchases, DLC, 2FA, account recovery, and common game and PC troubleshooting issues.
Experience
Work history, roles, and key accomplishments
Store Assistant / Customer Service Assistant
Żabka
May 2026 - Present (3 months)
Provide customer service to approximately 300 customers per day in a high-volume retail environment, handling complaints, returns, refunds, and transaction corrections independently. Operate POS systems, process payments, and perform cash reconciliation.
Education
Degrees, certifications, and relevant coursework
VIZJA University
Bachelor's Degree, Business Management
Pursued a Bachelor's Degree in Business Management at VIZJA University in Warsaw, Poland, graduating in 2026.
Tech stack
Software and tools used professionally
Availability
Location
PolandAuthorized to work in
Job categories
Skills
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