Konrad Użyczak

Delivered exceptional frontline customer experiences in a high-volume, fast-paced environment, consistently meeting daily performance and satisfaction metrics. Managed cash, card, and digital payment processing via modern POS registers with zero discrepancies.

Provided prompt, courteous multi-customer support, managing transaction flows efficiently to reduce wait times and optimize checkout operations. Acted as a primary point of contact for customer inquiries, stock verification, and immediate dispute resolution on the sales floor.

Managed end-to-end daily operations of a neighborhood retail point, focusing on high-retention customer satisfaction and localized service. Handled daily financial settlements, product margins tracking, inventory accounting, and cash documentation with high accuracy.

Directed B2C sales and consultations for a wide range of retail, media, and regulated consumer products. Oversaw product deliveries, managed vendor relations, and performed comprehensive daily cash register reconciliations and financial closures.

Developed fundamental hospitality and front-of-house operational skills in both local and international environments, including an internship in Úbeda, Spain. Gained experience in front desk operations, multi-cultural customer engagement, and fast-paced team collaboration.

Completed a Technical College Degree in Hospitality Management (Technik Hotelarstwa) from 2013 to 2016.