Paweł Daniel
@pawedaniel
I deliver customer and technical support across crypto, telecommunications, and online service channels.
PolandWhat I'm looking for
I've provided direct online customer support at Zondacrypto through email, chat, and occasional phone calls, analyzing users' needs to deliver tailored support.
At AT&T Global Network Services Polska, I worked as a first-line technical support agent, diagnosing issues with TV, high-speed internet, and digital home telephone services while maintaining a positive customer experience.
I've also supported telecommunications sales at CCIG Group and warehouse operations at Expert Logistic S.A. I bring analytical thinking, problem-solving, accuracy, and professional English communication to customer-facing work.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Zondacrypto
Feb 2025 - Dec 2025 (10 months)
Provided direct online support to users via email and chat, and delivered in-person customer service at the Education Centre. Analyzed users' needs to provide tailored support and maintained a positive company image.
Education
Degrees, certifications, and relevant coursework
Tadeusz Kościuszki's High School no. 1 in Mysłowice
High School Diploma, Business Management
2012 - 2016
Completed secondary education with a focus on business management.
Tech stack
Software and tools used professionally
Availability
Location
PolandAuthorized to work in
Salary expectations
Job categories
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