Denisa Kanxha
@denisakanxha
Business and marketing student with customer-focused sales experience.
What I'm looking for
I am a business and marketing student with hands-on experience in customer relationship management, sales (stocks), and content moderation. I have practical exposure to market analysis, risk management, and client support from roles at TELUS Digital and sales leadership positions, and I apply academic theory to real-world projects and group work.
I am multilingual and adaptable, skilled in communication, database handling, and digital content moderation, and motivated to contribute to teams that value service quality, market insight, and professional growth.
Experience
Work history, roles, and key accomplishments
Reviewed user-generated content to identify policy violations and ensure a safe online environment, improving platform compliance and user safety.
Handled customer databases, maintained records, and supported the front office with client information to improve service quality and operational efficiency.
Sales Representative
Lead 2Lid
Apr 2023 - Aug 2023 (4 months)
Maintained client relationships and encouraged repeat investments by monitoring stock market trends and advising clients to support decision-making, improving client retention during the period.
Education
Degrees, certifications, and relevant coursework
University of Economics and Finance (UZF) Bulgaria
Bachelor of Business Administration, Business and Marketing
2022 -
Activities and societies: Market research, communication, project planning, customer group projects
Pursuing studies in business and marketing with coursework in business management, marketing strategy, and customer behavior; engaged in group projects and practical assignments.
Professional Economic Technical High School
High School Diploma, Business and Insurance Marketing
2018 - 2022
Activities and societies: Financial literacy; accounting; insurance basics
Studied core subjects in economics, business, and insurance with practical coursework in financial systems, accounting, and risk management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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