Open to opportunities

Denisa Kanxha

@denisakanxha

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Business and marketing student with customer-focused sales experience.

Bulgaria

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What I'm looking for

I seek roles in marketing, sales, or CRM where I can apply market analysis and communication skills, grow professionally, and contribute to customer-focused teams.

I am a business and marketing student with hands-on experience in customer relationship management, sales (stocks), and content moderation. I have practical exposure to market analysis, risk management, and client support from roles at TELUS Digital and sales leadership positions, and I apply academic theory to real-world projects and group work.

I am multilingual and adaptable, skilled in communication, database handling, and digital content moderation, and motivated to contribute to teams that value service quality, market insight, and professional growth.

Experience

Work history, roles, and key accomplishments

Content Moderator

TELUS Digital

Jan 2025 - Sep 2025 (8 months)

Reviewed user-generated content to identify policy violations and ensure a safe online environment, improving platform compliance and user safety.

Content Moderation & Compliance Communication Collaboration

Customer Relationship Manager

TELUS Digital

Sep 2023 - Jan 2025 (1 year 4 months)

Handled customer databases, maintained records, and supported the front office with client information to improve service quality and operational efficiency.

Customer Relationship Management client support Record keeping Communication

Sales Representative

Lead 2Lid

Apr 2023 - Aug 2023 (4 months)

Maintained client relationships and encouraged repeat investments by monitoring stock market trends and advising clients to support decision-making, improving client retention during the period.

Client Relationship Management Sales Customer Support Communication Multilingual Support

Education

Degrees, certifications, and relevant coursework

University of Economics and Finance (UZF) Bulgaria

Bachelor of Business Administration, Business and Marketing

2022 -

Activities and societies: Market research, communication, project planning, customer group projects

Pursuing studies in business and marketing with coursework in business management, marketing strategy, and customer behavior; engaged in group projects and practical assignments.