Open to opportunities

Honlan Ezechiel Adjoka

@honlanezechieladjoka

Message

Ambitious professional with strong communication and analytical skills.

Côte d'Ivoire

Message

What I'm looking for

I am looking for a role that offers growth opportunities, a collaborative culture, and the chance to make a meaningful impact.

I am an ambitious individual with a goal-oriented mindset, possessing excellent communication skills that enable me to work effectively both independently and as part of a team. My professional approach, keen attention to detail, and adaptability allow me to assimilate new information efficiently, driving me toward achieving positive outcomes.

Throughout my career, I have held various roles that have honed my customer service and management skills. As an Associate Manager at COFRUIBO, I successfully identified potential clients in the international market and trained employees for various positions. My experience as a Senior Customer Support Agent at Nustay allowed me to resolve customer issues effectively while maintaining financial accounts and preparing detailed reports. I take pride in my ability to build strong relationships with clients and colleagues alike, ensuring a collaborative work environment.

Currently, I am focused on achieving growth and sales targets at SupportYourApp, where I manage customer inquiries and provide tailored solutions to meet their needs. My dedication to maintaining high sales volumes and customer satisfaction has led to significant achievements, including consistently meeting sales targets. I am passionate about leveraging my skills in a dynamic environment that values innovation and teamwork.

Experience

Work history, roles, and key accomplishments

Current

eSales and Marketing

Current

SupportYourApp

My main responsibilities include achieving growth and hitting sales targets by successfully managing the sales team. I manage customer inquiries, advise on the best products, and build strong customer relationships by understanding their needs.

Sales Management Customer Satisfaction Relationship Building Sales Targets Drift

Senior Customer Support

Nustay Danish Booking Platform

Mar 2019 - Present (6 years 8 months)

I maintained financial accounts by processing customer adjustments and resolved product or service issues by clarifying complaints and determining solutions. I also recommended potential products to management by analyzing customer needs and prepared service reports.

Customer Support Accounts Management Data Input Reporting Reservation Handling

Customer Relations Intern

System-Trade

Jan 2019 - Present (6 years 10 months)

During my internship, I focused on customer relations, gaining practical experience in managing client interactions. This role provided foundational knowledge in building and maintaining positive customer relationships.

Customer Relations Communication Skills Problem Solving Data Entry

Business English Teacher

Corporate Business English Teacher

Jan 2018 - Present (7 years 10 months)

I was responsible for teaching general and business English to employees, assessing their proficiency levels to help them achieve company objectives. This involved developing tailored lesson plans and evaluating student progress.

Curriculum Development Assessments Communication Skills

Associate Manager

COFRUIBO

Jan 2016 - Present (9 years 10 months)

As an associate manager, I was responsible for identifying potential long-term international clients. I also recruited and trained employees for various positions, coordinating directly with the Sales Manager for strategic planning and execution.

Recruitment Sales Strategy Team Coordination