Koffi Auguste Denise N'goran

Answered inbound and outbound calls from customers in Quebec, Canada, providing information on internet, telephone, and mobile services. Trained team members and maintained a high customer satisfaction score, while also assisting the Managing Director with payroll reports.

Translated various documents between English and French, managed company portfolios, and provided interpretation services at conferences, seminars, and symposia. This role involved significant linguistic and organizational responsibilities.

Led a team of translators to welcome visitors and raised participants' awareness of AIDS and sexually transmitted infections through daily workshops. Developed public speaking skills by presenting to large audiences.

Created accounting statements and built advanced professional spreadsheets. Analyzed budgeting tools and reported production decisions in market economy. Produced useful QuickBook reports and provided data for financial decisions.

Prepared financial statements pursuant to Generally Accepted Accounting Principles. Performed reconciliations on general ledger accounts and evaluated financial statements. Conducted computerized accounting and managed accounts payable/receivable for corporations.