Holiness User
@holinessuser
I coordinate institutional evaluations, HR operations, and data-driven administrative workflows.
NigeriaWhat I'm looking for
At the National Institute for Legislative and Democratic Studies, I coordinate annual program evaluations that strengthen democratic governance and legislative processes. I manage evaluation logistics, institutional data repositories, legislative tracking sheets, field findings, and reporting schedules.
Previously at Imabridge Medical Center, I progressed from Patient Relations Officer to Human Resource Officer, leading recruitment, onboarding, training, workforce planning, compliance, and employee assessments. I introduced medical insurance that reduced absenteeism by 35% and supported an HRIS transition that improved tracking and reduced paper reliance.
I've also grown customer bases and revenue through digital marketing, online sales, affiliate campaigns, client relations, reporting, and travel operations. I bring a practical, people-centered approach to administration, evaluation, data management, and service delivery.
Experience
Work history, roles, and key accomplishments
Administrative Officer (M&E)
National Institute for Legislative and Democratic Studies
Jan 2024 - Present (2 years 7 months)
Coordinate and support yearly impact evaluations of NILDS programs, providing administrative and operational support to the Department of Monitoring and Evaluation. Manage institutional data repositories and assist in drafting formal memos and evaluation frameworks.
Human Resource Officer
Imabridge Medical Center
Jun 2023 - Dec 2024 (1 year 6 months)
Led full-cycle HR operations including recruitment, onboarding, training, and workforce planning. Implemented talent management strategies and introduced medical insurance, reducing absenteeism by 35%.
Patient Relations / Front-desk Officer
Imabridge Medical Center
Jan 2022 - May 2023 (1 year 4 months)
Managed patient bookings, billings, and medical records while serving as primary communication point. Coordinated scheduling of clinical procedures and enforced patient privacy compliance.
Customer Service Representative
KEEB CONCEPTS
Sep 2020 - Dec 2021 (1 year 3 months)
Designed and executed strategic sales and digital marketing plans to expand customer base and social media footprint. Compiled forecasts and revenue reports for executive management.
Travel Agency Manager
JM Keelings Travels and Hotel Reservations
Sep 2016 - Feb 2020 (3 years 5 months)
Provided expert consultancies on travel destinations and logistics, processed reservations, and handled corporate accounts. Generated operational and revenue reports to monitor compliance and trends.
Education
Degrees, certifications, and relevant coursework
University of Uyo
Master of Science, Industrial Sociology
Pursued a Master of Science in Industrial Sociology, focusing on the sociological aspects of industrial and organizational structures.
University of Uyo
Bachelor of Science, Sociology and Anthropology
Earned a Bachelor of Science in Sociology and Anthropology, studying social structures, cultural systems, and human behavior.
Northern Annang Secondary Commercial School
West African Senior School Certificate, General Studies
Completed secondary education and obtained the West African Senior School Certificate (WAEC).
Annang Community School
First School Leaving Certificate, General Studies
Completed primary education and received the First School Leaving Certificate (FSLC).
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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