Open to opportunities

Enebeli Chioma

@favourchiomaenebeli

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Administrative and operations professional delivering reliable customer service and accurate records.

Nigeria

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What I'm looking for

I’m looking for a role where I can combine operations, customer relations, and accurate records to support management decisions, coordinate teams, and drive day-to-day efficiency in a professional, structured environment.

I’m a detail-oriented administrative and operations professional with experience in office administration, customer relations, records management, staff coordination, and business support. I’m skilled at maintaining accurate documentation, preparing reports, supporting management decisions, and improving day-to-day operational efficiency.

Across roles from Assistant Administrator to Human Resource Manager and Customer Representative Manager, I’ve handled attendance and discipline, prepared HR reports and workforce analytics, monitored staff performance, and ensured operational standards. Alongside my B.Sc. (Ed.) Biology background, I’ve built training in digital marketing, project management, human resource management, and Health, Safety and Environment.

Experience

Work history, roles, and key accomplishments

Customer Representative Manager

Cavalli

Sep 2025 - May 2026 (8 months)

Served as a liaison between customer service and internal departments to support operational restructuring and clarify responsibilities. Prepared business proposals, participated in customer acquisition, monitored staff performance, and reported performance data and issues to senior management.

Client Relations Liaison Proposals Customer Acquisition Reporting

Human Resource Manager

Hush Homes

Apr 2024 - Jul 2025 (1 year 3 months)

Managed and coordinated the workforce, monitoring staff performance and adherence to operational standards. Handled attendance, performance, discipline, grievances, and workplace concerns, and prepared HR reports and workforce analytics with accurate payroll input processing.

Workforce Management Attendance Reporting Grievances HR Reporting Workforce Analytics Payroll Processing Leave Records Management

Assistant Administrator

Ramkingz Properties

Nov 2023 - May 2024 (6 months)

Supported daily administrative operations by maintaining records of income, expenditure, and business activities. Prepared administrative documentation for decision-making, maintained stock records, coordinated product supply to customers, and assisted with customer enquiries.

Income And Expenditure Tracking Office Administration Records Management Customer Service Data Entry