Dat Mai
@datmai
Dedicated project manager with strong problem-solving skills.
What I'm looking for
I am a dedicated professional with a Bachelor of Arts in International Business from the University of Bedfordshire. My journey has been marked by a commitment to continuous learning and skill development, which I believe is essential in today’s fast-paced business environment. I pride myself on delivering high-quality work consistently and on time, ensuring that I meet and exceed expectations.
In my most recent role as a Director Assistant and Project Manager at Golden Plus International JSC, I maintained strong stakeholder relationships that were crucial for project success. I managed customer acquisition and delivered technical solution presentations while conducting feasibility and cost-benefit analyses for client proposals. My experience also includes overseeing project timelines and recommending improvements for quality and speed, which has honed my ability to manage complex projects effectively.
Throughout my career, I have developed strong skills in relationship management, technical evaluation, and team training. I have successfully supervised battery system installations and trained technical staff in battery management systems. My ability to draft contracts and manage executive calendars has further enhanced my organizational skills, making me a valuable asset to any team.
Experience
Work history, roles, and key accomplishments
Director Assistant/Project Manager
Golden Plus International JSC
Feb 2023 - Jun 2024 (1 year 4 months)
Maintained strong stakeholder relationships and managed customer acquisition, delivering technical solution presentations. Conducted feasibility and cost-benefit analyses, overseeing project timelines and recommending improvements. Supervised battery system installations, trained technical staff, and handled contract drafting, accounting, and executive support.
Lead Call Agent
HTH Communication
Apr 2022 - Aug 2022 (4 months)
Trained staff on customer service and call-handling protocols, assisting English-speaking customers with inquiries and refunds. Handled over 60 calls daily, resolving diverse and escalated concerns while managing complaints and supervisor-level issues. Evaluated agent performance, monitored call quality, and created incentive programs to improve team motivation.
Administrative Assistant
Ficao Joint Stock Company
Jul 2020 - Feb 2022 (1 year 7 months)
Assisted the Executive Director with staff supervision and performance reviews, organizing HR development programs and workshops. Managed budgets and tracked expenses to ensure cost control. Planned and scheduled meetings to optimize business operations.
Education
Degrees, certifications, and relevant coursework
University of Bedfordshire
Bachelor of Art, International Business
Studied International Business at the University of Bedfordshire, focusing on global business practices and administration. Achieved a second-class division.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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