Pranav Chaudhari

I am a highly driven customer service professional with a strong background in market analytics and a passion for improving organizational profitability. With over 6 years of experience in customer service roles, I have developed a keen ability to handle complex customer queries and provide effective solutions. My journey began at Teleperformance, where I honed my skills in managing customer concerns for major clients like AT&T and Western Digital.

Throughout my career, I have consistently demonstrated my commitment to customer satisfaction. At Amazon, I served as a Virtual Customer Service Associate, where I managed a diverse range of issues for both business and retail customers. My role involved handling account inquiries, order cancellations, and refund requests, ensuring a seamless experience for all clients. I pride myself on my problem-solving abilities and my capacity to manage multiple tasks efficiently.

Most recently, I worked with British Telecom Global Solutions, assisting UK customers with their business account queries and service activation requests. My bilingual skills in English and Hindi have enabled me to connect with a broader audience, further enhancing my effectiveness in customer relations. I am eager to leverage my experience and skills in a full-time position that allows me to contribute to an organization's success.