Henry Roshan J
@henryroshanj
Customer service executive and event photographer delivering exceptional support, resolving inquiries, and building loyal relationships.
What I'm looking for
I thrive on “resolving customer inquiries efficiently,” with a “positive attitude” and a focus on customer satisfaction and loyalty. I’m known for clear, concise verbal and written communication that keeps conversations productive and respectful.
As a Customer service executive at 247.ai, I’ve supported customers by “identifying and analyzing customer issues” and finding “effective and timely solutions.” I stay flexible across different customer personalities and situations, while prioritizing tasks to meet service needs.
Alongside customer support, I worked as an event photographer at Sam's studio and volunteered at BFC for “event management and match day set up,” strengthening my ability to coordinate under time pressure and deliver reliable results.
Experience
Work history, roles, and key accomplishments
Customer Service Executive
247.ai
Aug 2022 - Oct 2025 (3 years 2 months)
Provided customer service as a Customer Service Executive at 247.ai, resolving customer issues with clear communication and timely problem-solving to improve customer satisfaction.
Event Photographer
Sam's Photo Studio
Feb 2018 - Jul 2022 (4 years 5 months)
Worked as an event photographer at Sam's studio, capturing events and supporting customer satisfaction through responsive service and communication.
Education
Degrees, certifications, and relevant coursework
Vivekananda Global University
Bachelor of Computer Applications (BCA), Computer Applications
2023 -
Grade: 80%
Studying BCA at Vivekananda Global University with an 80% result listed.
Christel House India PU College
Pre-University Course (PUC), Pre-University Education
2015 -
Grade: 64%
Completed PUC at Christel House India PU College in 2015, scoring 64%.
Christel House Learning Centre
Secondary School Leaving Certificate (SSLC), Secondary Education
2013 -
Grade: 67%
Completed SSLC at Christel House Learning Centre in 2013, scoring 67%.
Availability
Location
Authorized to work in
Job categories
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