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Henrietta Kwakuyi

@henriettakwakuyi

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Graduate Medical Assistant with patient-centered care and strong customer service leadership.

Ghana

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What I'm looking for

I seek a patient-focused role in a collaborative healthcare setting where I can apply clinical training, confidentiality, and leadership to support excellent care and grow professionally.

I am a Graduate Medical Assistant with a Bachelor of Science in Physician Assistant Studies and a strong background in customer service. I combine a detail-oriented approach with confidentiality, clear communication, and problem-solving to deliver efficient, client-centered support.

My experience includes roles as Senior Customer Service Representative and CEO, where I developed leadership, teamwork, and time-management skills while handling confidential information and complex client needs.

I speak English and French, hold a 3.81 GPA, and seek to apply my healthcare training and proven service leadership to a role that values patient care, collaboration, and professional growth.

Experience

Work history, roles, and key accomplishments

Senior Customer Service Representative

Westside Travel and Tours

Jan 2020 - Jan 2021 (1 year)

Provided customer support and handled confidential information for travel clients, improving issue resolution efficiency and maintaining high service standards.

Customer Service Confidentiality Communication Teamwork Problem Solving Time Management