Hemanth sai
@hemanthsai1
I drive smooth onboarding, member support, and long-term customer relationships at 1% Club.
IndiaWhat I'm looking for
At 1% Club, I help members maximize value from their programs through onboarding, support, and relationship management. I focus on clear communication, problem-solving, and long-term customer success.
Previously, I managed student onboarding and enrollment at KL University, reviewing applications, responding to applicant queries, coordinating with departments, and supporting recruitment efforts.
My background also includes customer-facing roles at Apollo Hospitals and Grand Hyatt, plus marketing support at MBSIT Software. I bring a people-first approach supported by data-driven thinking, analytics, digital tools, and Microsoft Power BI.
Experience
Work history, roles, and key accomplishments
Part of the Customer Success team at 1% Club, helping members maximize value from their programs through effective onboarding, support, and relationship management. Passionate about problem-solving, user experience, and long-term customer success.
Student onboarding and enrollment process, manages application reviews, ensures compliance with admission policies, and develops strategies to attract and retain students. They also coordinate with departments, handle applicant queries, and optimize recruitment efforts.
Worked as Retail Associate at Apollo Hospitals.
Scheduling interviews for job applicants calling them for an interview
Calling and receiving calls from clients related to company, then transferring them to supervisor
Promoting products via online/ calls
Front desk intern, guest activities, bills, check-in and check outs, responding to guest requests. and handling booking through calls.
Education
Degrees, certifications, and relevant coursework
KL University
Bachelor's Degree, Hotel/Motel Administration/Management
Indian Institute of Management, Kozhikode
HRMA- Huamn Resources Management and Analytics
Issued Jul 2025
Microsoft
Analyzing and Visualizing Data with Microsoft Power BI
Issued Jul 2025 · Expires Jul 2027
University of Westminster
Master of Public Health, Nutrition Sciences
2022 - 2024
KL University
Bachelor of Hospitality management, Hotel/Motel Administration/Management
2017 - 2020
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Social media
Job categories
Skills
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