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Open to opportunities

Heidi Opare

@heidiopare

Dynamic professional with expertise in customer relations and resource management.

Ghana

What I'm looking for

I seek a role that fosters growth, values collaboration, and embraces innovative ideas.

I am a dynamic and results-driven professional with over three years of experience, specializing in customer relations and natural resource management. My journey began with a Bachelor of Science in Forest Resource Technology from Kwame Nkrumah University of Science and Technology, where I majored in Land Reclamation and Rehabilitation. I have honed my skills through various roles, including my current position as a Customer Service Representative at Multichoice Ghana, where I excel in providing information about products and resolving customer issues.

My experience also includes a role as a Programme Coordinator for the Youth in Afforestation at the Forestry Commission, where I was responsible for field inspections and record-keeping. I have a strong analytical mindset, demonstrated through my internships at the Environmental Protection Agency and the Forestry Commission, where I focused on compliance monitoring and data collection. I am proficient in Microsoft Office Suite, SPSS, and geospatial software such as ERDAS Imagine, which enhances my ability to deliver effective solutions in my work.

Experience

Work history, roles, and key accomplishments

FC

Intern

Forestry Commission

Jul 2018 - Sep 2018 (2 months)

Conducted field data collection using GPS technology and performed data analysis with Microsoft Excel, generating maps using ERDAS Imagine.

Education

Degrees, certifications, and relevant coursework

Kwame Nkrumah University of Science and Technology logoKT

Kwame Nkrumah University of Science and Technology

Bachelor of Science, Forest Resource Technology

2016 - 2020

Majored in Land Reclamation and Rehabilitation within the Bachelor of Science in Forest Resource Technology program, focusing on sustainable management of forest resources.

CH

Church of Christ Senior High

West Africa Senior School Certificate Examination

2011 - 2014

Activities and societies: Served as Senior Prefect during the academic year 2012-2013.

Completed the West Africa Senior School Certificate Examination (WASSCE), gaining foundational knowledge in various subjects.

Tech stack

Software and tools used professionally

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Heidi Opare - Customer Service Representative - Multichoice Ghana | Himalayas