HKHarry KSD
@harryksd
Dependable graduate skilled in customer service and administration.
GhanaWhat I'm looking for
I am a competent and capable graduate with a Bachelor's in Natural Resource Management from Kwame Nkrumah University of Science and Technology, experienced in customer service, school administration, tutoring, and supervisory roles. I consistently manage multiple priorities, apply strong interpersonal and problem-solving skills, and contribute to team goals while taking on added responsibilities.
I have supported students with lesson planning and exam strategies, contributed to smooth school operations as an assistant administrator, supervised farm operations to improve efficiency, and delivered high-quality support to customers at MTN Ghana resolving technical and billing issues while promoting services.
Experience
Work history, roles, and key accomplishments
MGCustomer Service Representative
MTN Ghana
Aug 2025 - Present (3 months)
Delivered support to 100+ customers daily via phone, email, and chat, resolved service and billing issues, escalated complex cases, and promoted campaigns to meet sales targets.
Home Tutor
Mimshach Private Tuition Network
Jun 2022 - Present (3 years 5 months)
Supported students with study habits and exam strategies, provided curriculum-specific homework assistance, and planned lessons to strengthen weak subjects and build skills.
Assistant Administrator
Divine Academy School
Aug 2023 - Feb 2025 (1 year 6 months)
Contributed to school administration to ensure smooth daily operations and supported administrative processes across departments.
National Service Personnel
Forestry Commission
Aug 2021 - Jul 2022 (11 months)
Served in national service supporting forestry operations and administrative tasks to contribute to departmental objectives during the service period.
Assistant Supervisor
Dzi Farms
Mar 2019 - Jul 2020 (1 year 4 months)
Revised work practices to improve efficiency and quality, submitted reports to management, and monitored expenditures to meet budget constraints.
Education
Degrees, certifications, and relevant coursework
Keta Senior High Technical School
WASSCE, General Science
Completed WASSCE with a focus in General Science at Keta Senior High Technical School in June 2016.
Amazing Love School
BECE, Junior High School
Completed Basic Education Certificate Examination at Amazing Love School in Denu in June 2013.
KTKwame Nkrumah University of Science and Technology
Bachelor of Science, Natural Resource Management
2021 -
Bachelor's degree in Natural Resource Management awarded by Kwame Nkrumah University of Science and Technology beginning in September 2021.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Job categories
Interested in hiring Harry?
You can contact Harry and 90k+ other talented remote workers on Himalayas.
Message HarryFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
