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hec jnahHJ
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hec jnah

@hecjnah

I troubleshoot, repair, and support business IT systems and equipment.

Lebanon
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At Halawi Group / Halawi Exchange, I provide technical support across systems, software, networks, email, connectivity, POS systems, and core business applications.

I diagnose, repair, and maintain desktops, laptops, printers, and other IT equipment. I install operating systems, hardware, drivers, and peripherals; complete upgrades and data transfers; and remove viruses and malware.

My background also includes electronics repair, financial operations, cash auditing, customer service, business management, and team supervision. I communicate in Arabic, English, and German and focus on resolving issues efficiently while helping users understand their systems.

Experience

Work history, roles, and key accomplishments

HG

Teller / Counting Room Supervisor

Halawi Group

Aug 2021 - Mar 2024 (2 years 7 months)

Supervised daily counting-room operations and high-volume cash-handling activities. Verified and processed financial transactions, monitored cash balances, prepared reports, trained team members, and resolved cash discrepancies.

SE

Owner / Operator – Minimarket

Self-Employed

Jan 2014 - Jan 2015 (1 year)

Managed sales, stock control, purchasing, supplier contracting, and daily accounting. Served customers, handled cash transactions, and organized product displays.

SE

Owner / Operator – Cell Phone Shop

Self-Employed

Aug 2011 - Apr 2013 (1 year 8 months)

Managed shop sales, inventory, mobile device hardware/software repairs, and vendor supplies. Provided technical assistance for mobile phones and software troubleshooting.

DN

Traffic Controller

Duncan Nead

Mar 2009 - May 2011 (2 years 2 months)

Coordinated traffic flow and site operations according to strict workplace safety protocols. Communicated effectively with field staff, drivers, and site management to prevent incidents.

MA

Mechanic & Electronics Specialist

MEAG / Rafic Hariri International Airport

Feb 2008 - Sep 2009 (1 year 7 months)

Executed mechanical and electronic maintenance, inspection, and technical troubleshooting on airport equipment. Identified faults and performed rapid repair and preventive maintenance procedures.

Education

Degrees, certifications, and relevant coursework

TC

T-Skills Center

Word, Excel & PowerPoint Certification, Computer Applications

2008 - 2009

Completed Word, Excel & PowerPoint certification at T-Skills Center from 2008 to 2009.

BI

Byblos Institute

TS Car Electrician Specialist, Automotive Electrical

2006 - 2008

Completed TS Car Electrician Specialist training at Byblos Institute from 2006 to 2008.

BI

Byblos Institute

TS Electronics Specialist, Electronics

2006 - 2008

Completed TS Electronics Specialist training at Byblos Institute from 2006 to 2008.

BI

Byblos Institute

TS Car Mechanic, Automotive Mechanics

2006 - 2008

Completed TS Car Mechanic training at Byblos Institute from 2006 to 2008.

NA

NRW Hauptschule Werl Aspe

High School Diploma, General Studies

2000 - 2006

Earned a High School Diploma from NRW Hauptschule Werl Aspe from 2000 to 2006.

Tech stack

Software and tools used professionally

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