Heaven Wilken
@heavenwilken
Accounting graduate at INTEGRIS Health supporting payroll accuracy and patient billing through timekeeping review and insurance verification.
United StatesWhat I'm looking for
At INTEGRIS Health - Primary Care, I coordinate provider schedules and patient appointments while keeping information accurate across multiple systems.
I review timekeeping records before manager approval and payroll processing, and verify insurance eligibility and financial information to support billing and account processing.
I also review patient account balances and research charges to help explain them. I maintain confidential records in line with HIPAA and established procedures.
Previously, at Eskenazi Health, I scheduled appointments, verified insurance and demographic information, and educated patients about coverage and payment responsibilities. I hold a Bachelor of Accounting from Purdue University Global and am seeking an entry-level accounting, payroll, accounts payable/receivable, billing, or finance operations role.
Experience
Work history, roles, and key accomplishments
Coordinate provider schedules and patient appointments in a high-volume primary care environment. Verify insurance eligibility, maintain accurate records, and support billing and account processing.
Patient Access Services Specialist
Eskenazi Health
Jan 2023 - Dec 2024 (1 year 11 months)
Scheduled patient appointments and maintained accurate patient records in a regulated healthcare setting. Verified insurance eligibility and educated patients on coverage and payment responsibilities.
Customer-Facing & Operational Roles
Retail & Service Environments
Jan 2015 - Dec 2022 (7 years 11 months)
Developed experience in cash and transaction accuracy, customer communication, organization, problem-solving, and dependable day-to-day operations.
Education
Degrees, certifications, and relevant coursework
Purdue University Global
Bachelor of Accounting, Accounting
Activities and societies: Dean's List (multiple terms); Chancellor's List (July 2020)
Bachelor of Accounting from Purdue University Global, completed in 2021.
Indiana Wesleyan University
Associate of Arts, Criminal Justice
Associate of Arts in Criminal Justice from Indiana Wesleyan University, completed in 2019.
Purdue University Global
Accounting Fundamentals Micro-Credential, Accounting
Accounting Fundamentals Micro-Credential from Purdue University Global.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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