Open to opportunities

Mya Williams

@myawilliams

Message

I am a healthcare financial analyst and HR specialist improving operations.

United States

Message

What I'm looking for

I seek a healthcare finance or administration role where I can apply financial analysis, billing and HR expertise to improve operations, ensure compliance, and contribute to patient-centered service within a collaborative team.

I am a healthcare financial analyst and human resources specialist with hands-on experience managing hospital financial reporting, billing resolution, and personnel administration. I prepare monthly financial reports, perform variance analyses, verify insurance coverage, and maintain data integrity to support budgeting and audits.

In healthcare and military HR roles I have led registration teams, supported onboarding and payroll, and served as a patient-facing call center representative while maintaining strict HIPAA compliance. I bring analytical rigor, a focus on operational efficiency, and collaborative problem-solving to improve patient billing and administrative workflows.

Experience

Work history, roles, and key accomplishments

Current

Call Center Representative

Current

Center for Pain

May 2025 - Present (4 months)

Serve as the first point of contact for patients, handling scheduling and inquiries while verifying insurance to ensure accurate registration. Maintain HIPAA compliance and coordinate with medical staff to address patient concerns and improve service delivery.

Patient Registration Insurance Verification HIPAA Scheduling Data Entry Communication Team Collaboration Microsoft Office

Current

Human Resource Specialist

Current

US Army Reserves

Sep 2018 - Present (7 years)

Manage personnel records, coordinate onboarding, payroll processing, and benefits administration while maintaining confidentiality of sensitive information. Provide career counseling and organize training programs to improve team readiness and efficiency.

Personnel Management Onboarding Payroll Processing Benefits Administration Records Management Confidentiality Team Leadership Communication

Financial Analyst

Baptist Medical Center South

Oct 2022 - May 2025 (2 years 7 months)

Analyzed financial data and trends to support hospital budgeting and prepared monthly financial reports and variance analyses for department leadership. Supported audits, maintained data integrity in reporting systems, and resolved billing and insurance discrepancies with patients.

Financial Analysis Budgeting Financial Reporting Insurance Verification Data Integrity Audit Support Excel

Patient Registration Specialist Team Lead

Baptist Medical Center South

Oct 2021 - Oct 2022 (1 year)

Led patient registration operations, verified insurance and entered demographic data to ensure accurate records and compliance. Coordinated with billing and insurance departments to resolve inquiries and upheld HIPAA standards.