nicole vega

Responsible for processing bi-weekly payroll, submitting payroll electronically, and managing benefit billing and audits. Handles month-end tasks and prepares monthly commission reports while supporting HR and finance tasks as needed.

Assisted Medicaid eligible enrollees and providers with coordinating medical transportation. Managed inbound calls in a fast-paced environment and provided information regarding Medicaid transportation forms and COVID-19 inquiries.

Managed documentation for insurance enrollment, assessed patients' financial situations, and coordinated with various disciplines to ensure timely payments. Monitored application statuses and identified barriers to payment.

Managed billing for private pay residents, produced monthly statements, and maintained accounts receivable goals. Handled collections and ensured timely follow-ups on past due accounts.

Responsible for daily collections of past due accounts, performed billing follow-ups, and managed inquiries from patients and insurance companies. Ensured accurate data entry and provided backup coverage as needed.

Processed various transactions for credit union members, provided customer service, and managed daily transaction entries. Ensured accuracy in handling deposits, withdrawals, and loan payments.

Managed patient charges and processed insurance claims. Provided customer service regarding claims and resolved issues related to claim adjudication. Handled payroll and clerical functions.

Completed an Associate's Degree in Accounting, focusing on essential accounting principles and practices to prepare for a career in the accounting field.

Completed a program in Business Administration, gaining knowledge in business operations, management, and administrative skills.